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Random guy with name "customer support" trolls customers
They didn't have a clue they were talking to a "fake" representative.
Irene Markianou
10.07.19

Imagine receiving poor service at a local store and you want to publicly complain about it on the company’s Facebook page. Some hours later, you get a notification- they have answered to your message. Only not the way you expected them to. Like in the situations that follow…

You think it’s a company representative responding to your message but in fact, it’s a “troll” disguised as a company representative responding back to you. This man, known as The Amazing Troll-Man, is a UK based comedian named Wesley Metcalfe who loves nothing more than messing with big companies and their upset customers – and their conversations are hilarious.

1. This Was Really Funny

It’s probably unfair to make fun of someone’s typo, but this one was hilariously exploited by the troller!

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Facebook

2. If It’s Down, Cheer It Up!

Aw poor website, why are you in a bad mood? Let the troller cheer you up!

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Facebook

3. Hero Of The Day

We loved the hand-shake part. This guy was treated like a real hero- or was he?

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Facebook

4. Beyon-chips

Jokes apart, do pringles really help with a hangover? Might try it next time!

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Facebook

5. Humpty Dumpty Sat On A Wall

Well, this is one of his best replies. Pity the other guy didn’t find it as funny.

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Facebook

6. Mobile Complaint

When this guy complained about his mobile, we bet he expected an apology from the company…

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Facebook

7. Wham-azing Response

He sure didn’t see that coming!

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Facebook

8. Cadbury And The Chocolate Factory

What an honor to have Willy Wonka himself reply to your complaints. Or did he make an oompa-loompa do it?

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Facebook

9. Beyond The Sea

Well, finding Nemo seems to be a daunting task, especially when it’s hot!

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Facebook

10. Garden What?

Once again a typo feeds the troller who doesn’t miss the chance to make hilarious comments!

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Facebook

11. Morning Porridge

This guy was so frustrated that his order made him late for work, we bet he didn’t appreciate the joke.

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Facebook

12. Narni-argos

We can’t help picturing a guy lost in the magical Narnia world, complaining about some faulty products.

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Facebook

13. Lost ID

Well, that’s what happens when you ask such questions- the guy just wanted to help!

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Facebook

14. Troll Charming

Jokes apart, shouldn’t someone check the boxes? Or was it the Wicked Stepmother’s job?

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Facebook

15. Sandwich Talk

Funny as it is, the troller for once is wrong. But let’s take a minute to appreciate the thought he put into it.

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Facebook

16. No, he didn’t!

This was too funny!

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Facebook

17. Oh, poor Susie!

This was not even a complaint- on the contrary! Thanks to the troller, though, there might be a complaint about customer support now!

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Facebook

18. Autο-correct

This is why you should always read your messages before sending them- a troll might be waiting round the corner.

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Facebook

19. Something’s Missing

When Mike realized there was about an inch of corned beef missing from the tin, he decided to complain on the company’s page…

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Facebook

20. A Ballad To Some Missing Beef

The troller was so inspired by his story that he even dedicated a poem to him and his misfortune.

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Facebook

21. His Precious

We bet everyone thought the same in this case!

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Facebook

22. Matter Of Approach

This is one of the funniest, actually! Imagine a brand actually having this kind of mentality!

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Facebook

23. My Memory Fails Me

We wonder, how can the girl get the “recognition she deserves” if you don’t remember her name?

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Facebook

24. Even Worse

When the customer support guy replies to you with an even worse story than yours.

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Facebook

25. LOL

Acronyms are fun, but if you use them, make sure to be ready for a similar response!

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Facebook

26. Nightmare

It’s a nightmare to be left on hold, right? Bet the customer dropped the complaint.

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Facebook

27. Blast From The Past

Oldie but goodie, this remake of the song might stick in your head! Beware!

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Facebook

28. Keyboard Use Advice

Not quite sure this is what the frustrated customer was talking about…

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Facebook

29. Oasis

We laughed so hard at the Oasis reference here- genius!

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Twitter

30. Put The Blame On Linda

We sure hope there’s no Linda working there, or she must have been really embarrassed.

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Twitter

31. Aladdin’s New Shoes

But, really, why would he rub his shoes like that?

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Twitter

32. Accident

Hopefully it was a mini dictionary. Since nobody was injured, we can laugh with the smart comment.

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Facebook

33. Tesco Rapsody

Can’t help laughing at the Bohemian Rapsody reference!

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Facebook

34. What’s The Name

This customer was irritated because he was cut off by a customer support employee. He couldn’t imagine what the response would be.

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Facebook

35. Full Song

The troller went so far as to write a whole song about that. The customer was one of the very few that actually appreciated the humor.

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Facebook

36. Tall Girl’s Problems

This tall girl wanted to complain about clothes sizes at New Look. This is what she got instead of an apology.

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Facebook

37. Give Him The Hammer

This guy was desperately looking for a hammer, which made the troller suspicious…

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Facebook

38. Auto-correct Part II

Auto-correct didn’t help the angry guy! The troller was very understanding, though, and even offered to comfort him!

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Facebook

39. Name On The Cup

Well, this guy asked for names to be written on the cups. Here’s what he got.

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Facebook

40. Su’s Complaint

This lady named Su had tried to reach the company before and she had been trolled again. Hope she got her refund after all.

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Facebook

Although the troller’s replies are unlikely to have helped any customer- on the contrary most were infuriated by them- they made our day! Hope you enjoyed them as much as we did!

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